01
Cyber security
Make your devices and accounts harder to compromise, with practical help to strengthen your security.
Discuss your securityLOCAL EXPERTISE. CLEAR SOLUTIONS.
Technology.
Back on
your side.
From a laptop that won’t start to a more secure setup. Practical help with your everyday technology.
Let’s get it sorted Message on WhatsApp ↗
NOIR / TECHNOLOGIESSIMPLY. BETTER. TECH.
SWANSEA / NEATH / PORT TALBOTExplore our services
01 / WHAT WE DO
Less frustration.
More getting things done.
Focused support to keep your devices running and your digital life protected.
02
Laptop repair
A slow, unreliable or unresponsive laptop? Get help finding the problem and understanding your repair options.
Tell us what’s wrong03
Software installation
Get the software you need installed and configured, with help checking compatibility and licence requirements.
Get help with software04
Windows upgrades
Ready to update your setup? Get guidance on compatibility, backing up your files and upgrading Windows.
Talk about an upgrade05
Virus & malware removal
Unexpected pop-ups or suspicious behaviour? Get help checking your computer, removing unwanted software and improving protection.
Ask about a clean-up06
Data backup & transfer
Keep a copy of important files or move them to a new computer. Get help setting up backups and transferring your documents and photos.
Protect your files07
Wi-Fi & network support
Trouble connecting or patchy coverage? Get help with router setup, connecting devices and diagnosing common home network problems.
Discuss your connection08
PC upgrades & optimisation
Give your computer a new lease of life. Explore compatible RAM and SSD upgrades, storage clean-up and help with slow performance.
Explore your options09
New computer setup
Get your new computer ready for everyday use, with account setup, essential software, updates and help connecting your devices.
Set up your computer10
Printer setup & support
Connect your printer, install the right software and troubleshoot common printing or scanning problems.
Get your printer connected11
Small-business IT support
Practical help with business computers, software, backups and connectivity. Tell us what your business needs to keep working.
Discuss business support02 / HOW IT WORKS
From problem to plan.
Three simple steps.
- 01
Tell us what’s happening
Call, email or send a WhatsApp message. Include your device model, the issue and where you’re based. A photo of an error message can help.
- 02
Discuss the options
Find out what needs checking, what the work involves and the likely cost. Agree the scope and any diagnostic charge before going ahead.
- 03
Arrange the work
Confirm a suitable time and how the support will be delivered, with the details agreed for your particular job.
03 / PRICES & QUOTES
Your device.
Your requirements.
A tailored quote.
Costs depend on the fault, the work needed and any parts or software licences. Get in touch to discuss your job and request a quote.
Request a quoteHelp us quote your job
- Your device make and model
- The problem or service you need
- Any error messages or useful photos
- Your location and preferred contact method
Some faults need a closer look before a repair can be priced. Ask about assessment fees, parts and licence costs when arranging your job.
04 / ABOUT NOIR
Technology support.
With a local connection.
Noir Technologies is Elliott’s technology services business, serving Swansea, Neath and Port Talbot.
From laptop repairs and Windows upgrades to security, backups and small-business IT, the focus is practical help with the technology you rely on.
Talk to Elliott on WhatsApp ↗05 / WHERE & HOW
Local support.
A human connection.
Technology help for Swansea, Neath and Port Talbot. Tell us what you need and where you’re based, and we’ll discuss the next step.
SwanseaNeathPort Talbot
When you enquire, tell us whether you would prefer a home visit, collection, drop-off or remote help. We’ll confirm which options are available for your location and the work needed before booking.
06 / YOUR QUESTIONS
A little clarity.
Before we begin.
The essentials about arranging support and preparing your device.
How do I get a quote?
Call, email or WhatsApp with your device make and model, a description of the problem and your location. A photo of an error message can help. Some faults need an assessment before a repair can be priced.
Is there a diagnostic charge?
Contact us to confirm any assessment or diagnostic fee for your job before arranging the work. Parts and software licences may also affect the total cost.
How long will my repair take?
Turnaround depends on the fault, the work required and any parts needed. Ask for an estimated timeframe when discussing your job.
Should I back up my files first?
If your device is working, back up important files before repair or upgrade work. If you cannot access your files, tell us before any work begins so we can discuss the options. File recovery cannot be guaranteed.
What should I bring with my laptop?
For an agreed drop-off, bring the laptop and its charger, along with a description of the problem. Check with us before bringing any other accessories. Do not send account passwords by email or WhatsApp.
Do you offer home visits or remote support?
Tell us your location and whether you would prefer a home visit, collection, drop-off or remote help. We will confirm which options are available for your particular job before booking.
Which areas do you cover?
We cover Swansea, Neath and Port Talbot. Include your location when you enquire so we can discuss suitable arrangements.
When are you open?
Our opening hours are Monday to Saturday, 8am–5pm, UK time. Contact us to arrange your job before bringing a device.
CUSTOMER FEEDBACK
Worked with Noir?
Tell us how it went. Your feedback helps us improve our service.
07 / LET’S TALK TECH
A problem?
Let’s solve it.
Tell us about your device or what you’d like help with.
Start with a call, email or WhatsApp message.
Opening hours
- Monday–Saturday
- 8am–5pm